Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, username, password
• Profile Information: Display name, bio, location, musical instruments, genres, profile photos
• Music Links: URLs to your SoundCloud, YouTube, Bandcamp, ReverbNation profiles
• Communication Data: Messages sent through our platform, event posts, comments
• Payment Information: Billing details processed securely through Stripe (we do not store payment card details)

1.2 Information We Collect Automatically

• Location Data: Approximate location for finding nearby musicians (with your permission)
• Device Information: Device type, operating system, app version, unique device identifiers
• Usage Data: App interactions, features used, time spent, crash reports
• Log Data: IP address, access times, pages viewed, referring URLs

1.3 Information from Third Parties

• Authentication Services: Information from Keycloak for secure sign-in
• Music Platforms: Public information from linked music profiles (with your permission)
• Social Verification: Limited data for account verification purposes

2. How We Use Your Information

2.1 Core Platform Functions

• Create and maintain your account
• Enable musician discovery based on location and preferences
• Facilitate messaging and connections between users
• Display your profile to other musicians
• Process subscription payments and manage billing

2.2 Platform Improvement

• Analyze usage patterns to improve app functionality
• Develop new features based on user needs
• Fix bugs and optimize performance
• Conduct research on music networking trends

2.3 Communication

• Send important account and security notifications
• Provide customer support and respond to inquiries
• Share platform updates and new features
• Send promotional content (with your consent)

2.4 Safety and Security

• Verify user identities and prevent fraud
• Monitor for inappropriate content and behavior
• Enforce our Terms of Service and community guidelines
• Protect against security threats and abuse

3. How We Share Your Information

3.1 With Other Users

Your profile information (name, bio, location, instruments, music links) is visible to other Music Trails users to facilitate connections. You control what information to include in your public profile.

3.2 With Service Providers

• Stripe: Payment processing for subscriptions
• Cloud Storage: Secure data storage and backup
• Analytics Services: App performance and usage analytics
• Customer Support: Help desk and support ticket management

3.3 Legal Requirements

We may disclose information when required by law, to protect our rights, prevent fraud, or ensure user safety. This includes cooperation with law enforcement and legal proceedings.

3.4 Business Transfers

If Music Trails is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Security & Protection

4.1 Security Measures

• End-to-end encryption for sensitive communications
• Secure HTTPS connections for all data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication for internal systems
• Data backup and disaster recovery procedures

4.2 Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. When you delete your account, we will delete your personal information within 30 days, except for data we must retain for legal compliance.

4.3 International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

5. Your Privacy Rights & Choices

5.1 Access and Control

• Access: View and download your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information

5.2 Communication Preferences

• Opt out of promotional emails and notifications
• Control push notification settings in the app
• Manage email preferences in your account settings

5.3 Location Privacy

• Control location sharing permissions in device settings
• Choose your location visibility level (exact, approximate, or hidden)
• Disable location-based features at any time

5.4 Profile Visibility

• Control what information appears in your public profile
• Set your profile to private or public
• Choose who can contact you through the app

6. Children's Privacy

Music Trails is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

7. Cookies & Tracking Technologies

7.1 How We Use Cookies

• Essential Cookies: Required for basic app functionality and security
• Performance Cookies: Help us understand how you use the app